Returns & Exchanges
Easy 7-day returns and free size exchanges.
We want you to love what you ordered. If something isn't right, we'll make it right.
7-day returns
You can request a return or exchange within 7 days of delivery. Items must be unworn, unwashed and have all original tags attached.
How to request
- Email or WhatsApp us your order number and the item(s) you'd like to return.
- We'll arrange a reverse pickup within 2–3 working days.
- Once the item passes quality check, your refund or exchange is processed within 5–7 working days.
Refunds
Prepaid orders are refunded to the original payment method. COD orders are refunded by bank transfer or store credit, whichever you prefer.
Non-returnable items
Earrings and other jewellery, innerwear, and items marked "final sale" cannot be returned for hygiene reasons.